2026-VIL-127-AAR

SGST Advance Ruling Authority

GST – Telangana AAR - Electronic Service Delivery Services, Eligibility for Exemption under Notification 12/2017-CT(Rate) on User Charges by Electronic Service Delivery Provider – Appellant, an authorized service provider operating an electronic platform for delivery of Government and citizen services, collects user charges from citizens, business entities, and Government departments over and above statutorily prescribed charges – Whether the appellant is eligible to claim exemption under Notification No. 12/2017 Central Tax (Rate) dated 28-06-2017 on services rendered to non-business entities, business entities with specified turnover limits, and Government entities – HELD - The exemptions under Notification No.12/2017-Central Tax (Rate) dated 28-06-2017 are available only for supplies made by the Government in discharge of statutory obligations to the extent of statutorily prescribed charges. Since the appellant, being an authorized service provider and not the State Government itself, collects amounts over and above the statutory charges prescribed by the concerned departments and renders services to non-governmental entities like TSSPDCL, such collections fall outside the scope of the exemption entries cited in Notification No. 12/2017 - The user charges collected by the appellant represent consideration for ancillary services beyond statutory obligations and therefore constitute taxable supplies liable to GST at the applicable rate under the taxable head "Other support services n.e.c.". The user charges collected by the applicant are held to be liable to GST – Ordered accordingly

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